I connect operational experience, digital projects and academic research to explore how organisations can create sustainable business value from technology and artificial intelligence.
From military service and emergency care through the UK public sector, cloud computing and an MBA to AI research.
Early foundations in discipline, command structures, resilience and teamwork.
Pre-hospital emergency care, ambulance coordination, emergency department work and independent decision-making under pressure.
Customer service, route planning, safe delivery and long-term client relationships in the United Kingdom.
Planning community projects, supervising groups, maintaining safe working practices and liaising with beneficiary organisations.
Supervising participants, maintaining deadlines and quality standards, and communicating with partner organisations.
Coordinating community projects, scheduling, health and safety, reporting, stakeholder communication and practical IT support.
Cloud architecture, information systems, security, service management and digital infrastructure.
International strategy, operating models, business value creation and organisational decision-making.
Website, visual identity, digital marketing materials and AI-supported communication for a local tyre service and hand car wash.
Brand identity, website direction, visual communication and a customer-focused online presence for a local property agency.
Investigating how organisational capabilities shape sustainable business value from generative AI in UK SMEs.
I live and work in London as a UK Civil Servant. I value practical problem-solving, safe operations and simple digital solutions that people can genuinely use.
My experience spans more than twenty years, from emergency care and operational coordination to the UK public sector. My current work includes community project coordination, health and safety, logistics, reporting, stakeholder communication and practical IT support.
I completed my BSc in Cloud Computing with First Class Honours and my MBA in International Business with Distinction. My current research interest focuses on AI, organisational capability and sustainable business value.
Alongside technical knowledge and business thinking, I bring strong front-line, coordination and people-focused experience.
Project coordination, stakeholder communication, team leadership, operational planning and process improvement.
Cloud Computing, IT Service Management, Python, SQL, AI and digital transformation.
Calm decision-making under pressure, customer focus, cross-cultural collaboration, problem-solving and reflective learning.
Each project presents the problem, my approach, the business value and the most important lessons.
SME digital developmentBrand identity, website, digital marketing materials and AI-supported content for a local tyre service and hand car wash.
Brand and digital presenceBrand identity, visual communication, website direction and customer-focused online presence for a local property agency.
TechnologyA technical-academic project demonstrating systems thinking, cloud architecture and structured solution design.
Business strategyMBA dissertation exploring a reliable, scalable and commercially sustainable international IT support model.
The strongest academic work is presented through clear, readable summaries, with full documents available only where appropriate.
First Class HonoursProblem, architecture, technical approach, findings and skills developed through the project.
MBA DistinctionAn international business dissertation connecting technology delivery, organisational design and commercial value.
PhD proposalOrganisational capability as a driver of sustainable business value from generative AI in UK SMEs.
The framework presents AI as part of a wider organisational system rather than a standalone technology.
The proposed research examines how leadership, organisational readiness, learning and innovation capability shape the business value created from generative AI.
The key organisations and milestones from my professional and academic background in one place.
Short observations showing how academic research connects with real SME behaviour.
Many small businesses can access generative AI, but fewer have the routines, leadership and learning capabilities required for reliable business integration.
Practical, low-risk examples of how AI can support communication, content creation and routine administration.
Small interactions can reveal where adoption begins, how confidence develops and where organisational support is still missing.
Recruiters can access targeted CVs, while academic documents are presented through controlled summaries.
